Fraud Protection
🛡️ Fraud Protection / Buyer Protection at Neckva Store
At Neckva Store, your safety is our priority. We take strong steps to protect our customers from online fraud and fake sellers.
✅ 100% Genuine Products – All items are sourced from verified suppliers and pass quality checks.
✅ Cash on Delivery (COD) – Pay only when your order arrives at your doorstep.
✅ Secure Payments – Online payments are processed through SSL-encrypted gateways for complete safety.
✅ Order Tracking – Every order comes with a tracking ID so you can monitor your delivery in real time.
✅ No Hidden Charges – What you see on the website is what you pay – no surprises at checkout.
✅ Easy Returns & Refunds – If you receive a damaged or wrong product, we ensure a quick replacement or refund.
🚫 We never ask for OTP, banking PIN, or personal details on calls or messages. Please beware of scammers pretending to be us.
📞 If you ever suspect fraud, contact our Customer Support team immediately at neckvastore02@gmail.com.